Refunds and Cancellations
We provide professional digital and consulting services.
Due to the nature of these services, refunds are limited and strictly conditional.
Right to Cancel (Before Service Starts)
You may request a cancellation within 14 days of purchase, only if the service has not yet started and no work has been performed.
To request a cancellation or refund, you must contact us by email:
Please include:
your order number
your purchase date
No Refund After Service Has Started
Once work has started, access has been granted, documents have been reviewed, analysis has begun, or any deliverable (partial or complete) has been prepared or sent:
no refund will be issued
This includes (but is not limited to):
audits
reports
analyses
consulting work
preparation of documents
review of financial or business data
Digital & Professional Services Exception
By purchasing our services, you acknowledge that:
services may begin immediately after purchase
once performance begins, the statutory right to withdraw no longer applies
This is in accordance with UK Consumer Contracts Regulations for digital and professional services.
Exchanges
We do not offer exchanges, as our products are services tailored to the client’s specific situation.
Refund Processing Time
If a refund is approved, it will be processed within 7 days using the original payment method.
Abuse Prevention
We reserve the right to refuse refund requests that:
are submitted after work has started
attempt to obtain services without payment
involve misuse, false claims, or bad-faith behavior
Contact
All refund and cancellation requests must be submitted by email:
Requests sent via social media, forms without email confirmation, or third-party platforms will not be considered valid.
