Business Concierge MRUKWA Ltd
Company Number: SC632228
Summit House
4-5 Mitchell Street
EDINBURGH
EH6 7BD.

Your privacy is important to us

This leaflet tells you how Business Concierge MRUKWA Ltd use the information you give us and how we protect your privacy. It also explains your rights under the General Data Protection Regulations.

Collecting information and protecting your privacy

Our aim is to offer services that helps you plan your business future. To provide such services, we need to know about your personal situation and your Consultant may request sensitive and private information about you, for example, your income, current financial arrangements, and any legal proceedings you may be involved in. Much of the information you provide will, as part of your application be passed to the company whose products you apply for and details of how they use your information is included in their data protection literature. If you are unable or unwilling to provide some or all of this information, your Consultant will be unable to provide you with service suitable for your circumstances. We do not collect personal information from third parties. Business Concierge is committed to protecting your privacy. As we would like you to be a pleased client, we need to earn your trust and assure you that we will keep your personal information confidential and secure and only for as long as is necessary. The criteria we use to determine how long this period is can be obtained from Business Concierge Data Protection Officer at the address below. We will use it with care and it will only be shared in the ways explained in this leaflet, or if we are required to by Law or the Financial Conduct Authority (FCA). Your personal information will only be held for as long as necessary and collected for the purposes of providing advice/service in respect of the range of products and services relevant to your business needs. In addition, we will make every effort to ensure that the information you provide is recorded accurately and that it is only passed to companies who comply with the General Data Protection Regulations (GDPR). If it is required to send your information abroad, we will only do so to countries within the European Union (EU) or to a third country that the EU has determined provides an adequate level of protection and where you are able to exercise your rights to access your personal information under the GDPR.

Controlling and using your personal information

A Data Controller is someone who determines the purposes for which and the manner in which your personal data should be processed. Business Concierge MRUKWA Ltd, its Associate Business Adviser and the companies whose products you buy are all Data with (or may be associated with in the future).
• To help with administration.
• To contact you with details of changes to products/services you have bought.
• For business analysis and research.
• For marketing products and services we think may be suitable for you (unless you ask us not to send you this information).
• To comply with the Law and/or FCA requirements.
• To verify your identity by searching publicly available records held by credit reference agencies.
• To prevent fraud and money laundering we may pass your details to other companies, public bodies including the police or to a lenders database. Lenders companies can search databases for any relevant information that exists about you. We therefore process your data because it is necessary for:
• The performance of a contract to which you are a party.
• Compliance with legal obligations to which we as the controller are subject. None of the information gathered about you will be used in automatic decision making. Controllers. Your Consultant will have given you their contact details and Business Concierge contact details are shown at the end of this document. We use your information in a variety of ways:
• To introduce you to a range of products and services offered by the companies we are associated

Marketing and sharing your information

The information you give us will be added to any other details we hold about you. Business Concierge will never sell your details to a third party, but we may share your information with carefully selected companies we are associated with. Therefore, we (or they) may contact you (by post, email, telephone or other appropriate means) to tell you about products, services or offers we believe may interest you. The products and services may not be related to business services. You can ask us not to contact you for this reason, at any time, by writing to us at our email. This will not affect your relationship with your Consultant. We may have to pass your details to Another Consultant if, for example your Consultant is ill, or you need advice in a different service area. If your Consultant leaves we may pass your details to another Consultant so that we can continue to provide you with a high standard of service. We may send your information to third parties that are carrying out work on our behalf.

Your Data Protection rights

You have certain rights under the GDPR. These include the right to:
• Ask for a free copy of your personal information in a portable format.
• Stop us sending you marketing material about products and services.
• Have any incorrect information we hold about you corrected.
• Ask us to restrict processing of your personal data. As the processing of your personal information is necessary for a legal obligation placed upon us by the FCA and may be required for the establishment, exercise or defence of legal claims, we will not be able to permanently delete your personal information until the end of the period we have deemed necessary.

How to get more information 

If you would like further details on how we use your personal information or if you have any data protection queries, please write to:
The Data Protection Officer

Business Concierge MRUKWA Ltd
Summit House
4-5 Mitchell Street
EDINBURGH
EH6 7BD.

eive more information about data protection from the companies that we have introduced you to.

Complaints

If you have any complaints about the way we or your Consultant have handled your personal information, please contact the Data Protection Officer at the address given above. You also have the right to refer your complaint to the Information Commissioner.

Declaration

I have read and understood the provisions set out in this document. Where my business information has been collected for the purposes of the provision of Business Plan design, I consent to my Consultant and Business Concierge collecting it and processing it in accordance with the provisions above.

Business Concierge MRUKWA Ltd is authorised and regulated by the Financial Conduct Authority under reference number 727421. Information Commissioners Office (ICO), registration
number ZA644197.

Business Concierge MRUKWA Ltd would like to stay in contact with you for the delivery of business services we offer, to contact you regarding those services, and, should you agree that we may do so, to keep you informed of market information or related services we believe may be of interest to you. Your information will be held electronically by us (Business Concierge) and Transmit Start Ups Limited, as Business Concierge is an Associate Business Advisor of Transmit Start Ups Limited. We will be processing all personal information in accordance with current Data Protection legislation. Full information is available in our Privacy Policy which is available on request from Data Protection Officer: Magdalena Mrukwa.

When more than one customer is requesting a service and both customers agree to the same consents, then the second customer can sign beside.

Customer 1

Customer 2